Privacy Policy
5-Star Quality Service
Privacy Policy
Effective Date: May 25, 2026
JL Railing and Fence (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. Just as we value technical precision, robust materials, and long-lasting quality in our fabrication and installation projects, we believe in being fully transparent about your digital data. This Privacy Policy explains how we collect, use, and share information when you interact with our website or when you opt in to receive SMS messages from us.
Information We Collect
When you opt in to receive SMS messages, request a custom design quote, or contact our team, we may collect:
- Your phone number
- Consent to receive SMS messages, emails, and calls
- Project details and property information necessary to provide accurate estimates
We may also collect certain information automatically when you visit our website, including:
- IP address
- Browser type and version
- Pages visited on our site (such as our Gates or Pergolas galleries)
- Date, time, and duration of your visit
- Other technical statistics
How We Use Your Information
We use your information to:
- Send the SMS messages you have opted in to receive.
- Provide updates, estimates, promotions, reminders, or content relevant to your fencing, railing, and architectural structure projects.
- Improve our services, website experience, and communication.
- Contact you regarding site visits, measurements, installation schedules, or client-related updates.
Sharing Your Information
We do not sell or share your phone number, SMS opt-in information, or project details with third parties for marketing purposes. Your peace of mind and the security of your property are paramount to us.
We may share information only when necessary to:
- Comply with legal obligations or building regulations.
- Protect the security or integrity of our business and job sites.
- Work with trusted service providers who help us operate our website or communication systems (these providers are strictly prohibited from using your data for their own marketing).
Your Rights
You may:
- Opt out of receiving SMS messages at any time by replying “STOP”.
- Request that we update or delete your information.
- Ask questions about how your data is stored or used.
Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse, applying the same rigorous quality control to your data as we do to our manufacturing processes.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us:
- Understand website traffic and usage.
- Improve functionality and performance.
You may set your browser to refuse cookies. However, disabling cookies may affect how certain parts of our website function, such as contact forms or interactive galleries.
Log Data
Like many websites, we collect technical information (“Log Data”) sent by your browser. This may include:
- IP address
- Browser type and version
- Pages visited
- Duration of time spent on each page
- Other diagnostic information
This helps us continuously improve the performance and usability of our website so you can find the design inspiration and services you need easily and securely.
Changes to This Privacy Policy
We may update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page. Your continued use of our website or services signifies your acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about our privacy practices, our team is always available to guide you and provide clarity. Please contact us at:
JL Railing and Fence
- English: (786) 906-9996
- Spanish: (305) 494-4219